Privacy Policy

This policy explains what information TummyDoc collects, why we collect it, and the choices you have.

Last updated: 27 July 2026

Information we collect

  • Identity and contact details: name, age, gender, mobile number, email address.
  • Delivery details: address, city, district, state, pincode and country, when you place an order.
  • Health information: the answers you provide in the free gut health assessment.
  • Technical information: IP address, approximate location and device information, used for security and fraud prevention.

How we use your information

  • To generate your personalised gut health assessment summary.
  • To allow the consulting doctor to review your symptoms before a consultation.
  • To contact you about your assessment, consultation booking or order.
  • To process and deliver orders, and to provide customer support.
  • To meet legal, accounting and record-keeping obligations.

Sharing of information

We do not sell your personal or health information. Information is shared only with the consulting doctor, our delivery partners (address and phone number only, for shipment), payment gateway providers (for processing payments) and service providers who host our platform, all bound to protect your data.

Payments

Payments are processed by a PCI-DSS compliant payment gateway. TummyDoc does not store your full card number, CVV, UPI PIN or net-banking credentials on its servers.

Data security and retention

Data is transmitted over encrypted connections and stored on access-controlled infrastructure. We retain consultation and order records for as long as required to provide the service and to comply with applicable law, after which they are deleted or anonymised.

Your rights

  • Request a copy of the personal information we hold about you.
  • Ask us to correct inaccurate information.
  • Ask us to delete your information, subject to legal record-keeping requirements.
  • Withdraw consent to marketing communication at any time.

To exercise any of these rights, write to tummydoc787@gmail.com or call +91 92702 36448.

Cookies

We use essential cookies and browser storage to keep your assessment session working correctly. We do not use them to build advertising profiles of individual users.

Changes to this policy

We may update this policy from time to time. The revised version will always be available on this page with an updated revision date.